You should be able to find the answer to most questions relating to our products in the help file included with each software product or in our online Knowledge Base. If for some reason the answer you seek is not available here you can fill out our support form or call (toll free in the US) at 866-603-2195, or 727-449-0891 outside the US Monday through Friday 9:00am-9:00pm EST. When calling you should be in front of the system you are working on. When calling please have the following information available: Operating System, drive and partition size, system type, file system and how the data was lost.