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How to Connect Your Android Device to a PC with USB Mass Storage Mode

How to Connect Your Android Device to a PC with USB Mass Storage Mode

It may be possible to recover lost, deleted or formatted files (such as photos, movies/video, audio) from your Android® device using our recovery software. Two of our recovery software packages you should try are RescuePRO, and FILERECOVERY. As with all of our programs, they are available as a free evaluation. Just run the evaluation version to see if the program can find the missing files.
You will need to connect your device to your PC in Android’s USB Mass Storage Mode.
If you do not know how to do this, the steps below outline how to do it with the various versions of Android® .

For Android® versions 2.3x (Gingerbread), while an older version of Android® , there are still a number of devices running this version of Android, such as some tablets and some earlier Android® phones:

      • Turn on USB Debugging by clicking on Menu>Settings>Applications>Development>USB Debugging
      • Plug your USB cable into your PC and then connect it to your Android® device. When successfully connected, a USB icon will appear in your device’s status bar.
      • From your device’s main screen, use your finger and pull down the status bar from the top….this has been called the window shade.
      • Then, touch USB Connected
How to Connect Your Android Device to a PC with USB Mass Storage Mode

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      • Then, touch Connect USB Storage, then tap OK.
      • When the green Android® icon turns from green to orange, your Android® device is now in USB Mass Storage Mode and should show on your PC as a USB disk drive in the Devices with Removable Storage area, and it will be assigned a drive letter.
How to Connect Your Android Device to a PC with USB Mass Storage Mode

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For Android® versions 4.0 – 4.1 (Jelly Bean), which also covers some Kindle Fires:

      • Go to Settings > More
      • In More, tap on USB Utilities.
      • Then, touch Connect Storage to PC
How to Connect Your Android Device to a PC with USB Mass Storage Mode

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      • Go to Settings > More
      • In More, tap on USB Utilities.
      • Then, touch Connect Storage to PC
      • Now, plug your USB cable into your PC, and then into your Android® device. A screen will appear with the green Android® icon with USB Connected on the screen. Press OK. When successful, the Android® icon will turn orange. Your device should show on your PC as a USB disk drive in the Devices with Removable Storage area, and it will be assigned a drive letter.
How to Connect Your Android Device to a PC with USB Mass Storage Mode

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For Android® version 4.2 (which is still Jelly Bean, albeit an upgrade from 4.1) there is no debugging option. There is, however, a way to turn on this option….it’s just that the way is hidden.

      • Go to Settings > About Phone (tablet)
      • Go to Build Number at the end of the scroll list
      • Tap on Build Number 7 quick times. After your third tap, you should see a message telling you that you only have 4 more presses to become a developer. Continue tapping until after the 7th tap.
      • Now, Developer Options will include USB Debugging in the list of options. click the box next to it so that it is selected.
How to Connect Your Android Device to a PC with USB Mass Storage Mode

Click to enlarge

How to Connect Your Android Device to a PC with USB Mass Storage Mode

Click to enlarge

 

      • Now, plug your USB cable into your PC, and then into your Android® device. Your device should show on your PC as a USB disk drive in the Devices with Removable Storage area, and it will be assigned a drive letter.

 

For Android® versions 4.3 and higher, you will only need to plug your USB cable into your PC, then connect it to your Android device. Wait just a few seconds, and it will connect. The USB icon will show in the status bar at the top. Then, pull down the “window shade” from the status bar, and select to connect as a drive.

After any of the above scenarios, after your Android® device shows as removable storage on your PC, start your recovery software, and select the drive letter assigned to your Android device as the media device you wish to recover. Normally, you will select the removable media in your device such as the microSD card. You may, however, also see your phone/tablet listed. Select the device you wish to recover and start the recovery.

Please note — The steps outlined above apply in general to the Android® versions described. Some manufacturers have applied their own “skinning” to the Android running on their phones/tablets, so the steps described above may vary slightly. Should you not be able to set your device to Storage Mode using the above steps, please contact your devices’s manufacturer for support.

Also, should successfully set your device to Storage Mode, but still be unable to recover your data with our software, we may be able to perform a physical recovery for you. This would involve sending your device to us for a recovery by our recovery technicians. Should this be the case, please contact our support staff for assistance. In the USA, call 866.603.2195 or 727.449.0891. Internationally, you can also contact our UK offices at +44 (0)115 704 3306.

 

 

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