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SanDisk RescuePRO Help File

You should find the answer to most questions relating to our products in the help file included with each software product.

If you were unable to recover and see the data with the trial versions, there could be other circumstances we can assist you with. With our recovery products, we offer unlimited free technical support. If you have any technical questions on the different versions available or which version is best for you, please let us know.

Additionally, we offer physical recovery services for damaged memory cards, hard drives and other types of media on a no recovery no fee basis.

Additional Resources:
Frequently Asked Questions
File Format Issues
Quick Start Guide
Worldwide SanDisk Support

Your success in recovering files depends a great deal on how the disk is handled and the amount of information written to the disk after the deletion occurred. Do not continue working on digital media containing lost data!

  • You should not use the media with the deleted files to surf the Internet, check mail or create documents
  • Never install software to digital media containing deleted files you wish to recover
  • The more activity, the less chance of a successful recovery

RescuePRO® was designed to be installed on your Operating System. Simply run the software from the short cut or Program Menu.

NOTE: to use RescuePRO® under Windows® 2000/XP/Vista/Win7/Win8/Win10, your user account must have administrator privileges.

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