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Product Support

Software Product Technical Support
All of our software is created with an ease of use in mind. Our interface screens should be able to guide you through the process of using the particular product you are using. Should you need product technical support, you should find the answer to most questions relating to our products in the help file included with each software product. Within each software product we sell is a link to the help files for that product.

However, if you cannot find the answer you need, you can get further assistance by filling out the support form for your specific software product or our general support form below. In addition, you can contact us.
We have a knowledgeable and experienced staff on hand to answer your questions.
When calling, please be in front of the system you are working on and have the following information available:
Operating System
How the data was lost

To view additional information and help files, please click the link below for the product you are looking for information on.

Software Support Information
FILERECOVERY® Help, and additional tools.
PHOTORECOVERY® Help, and additional tools.
RescuePRO® Help, and additional tools
Digital Media Doctor™ Help, and additional tools.
Intelli-SMART™ Help, and additional tools
DISKExtinguisher™ Help, and additional tools
FILERECOVERY® RepairIT™ Help, and additional tools
*Please click the software help file you need assistance with above

Technical Support

Please fill out the form below as completely as possible to insure a more complete solution for your tech support issue.
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